HPT Chatbot

Compassionate Communication Training

What it is

The HPT Chatbot is a healthcare provider training tool that simulates a patient named Jackie disclosing cannabis use during a routine follow-up appointment. Providers practice responding with compassion, using evidence-based frameworks including Motivational Interviewing, trauma-informed care, and neurodivergent-affirming approaches.

Who it's for

Physicians, pharmacists, nurses, and other healthcare professionals who want to build skill and confidence for conversations about stigmatized topics, starting with medical cannabis disclosure.

How a session works

Each training session moves through four modes: Onboarding, Pre-Assessment, Simulation, and Reflection. The heart of the session is a seven-exchange simulated conversation with Jackie, with adaptive scoring (GREEN / YELLOW / RED) and personalized Stick and Leaf feedback grounded in the published literature. The goal: help providers move from anxious or directive responses toward partnership and safety.

Try it

Access is provided by Jackie for approved testers and collaborators.

The HPT Chatbot is a capstone project by Jackie Alyse Wigder, University of Maryland School of Pharmacy.