HPT Chatbot

Compassionate Communication Training for Healthcare Professionals

What it is

The HPT Chatbot is a healthcare provider training tool that simulates a patient disclosing cannabis use during a routine follow-up appointment. Providers practice responding with compassion, using evidence-based frameworks including Motivational Interviewing, trauma-informed care, and neurodivergent-affirming approaches.

Who it's for

Physicians, pharmacists, nurses, and other healthcare professionals who want to build skill and confidence for conversations about stigmatized topics, starting with medical cannabis disclosure.

How a session works

Each training session moves through four modes: Onboarding, Pre-Assessment, Simulation, and Reflection. The heart of the session is a seven-exchange simulated conversation with Jackie, with adaptive scoring (GREEN / YELLOW / RED) and personalized Stick and Leaf feedback grounded in the published literature. The goal: help providers move from anxious or directive responses toward partnership and safety.

Try it

Access is provided by Jackie for approved testers and collaborators.

The HPT Chatbot was developed by Jackie Alyse Wigder as an instructional design capstone project for the MS MCST program at University of Maryland School of Pharmacy.